I've just received my latest bill and noticed that I am now being charged for 0845 numbers which were included in my package last month and have been since I have been with TT.
When I queried this I was informed by this very arrogant young man that they had e-mail me to say the changes were coming in and that I had 30 days to respond.
I don't remember receiving the email and when I asked if he would send me a copy he said he couldn't.
My contract runs out in July 2016 so have a full year but I shall definitely be doing some comparisons come next year.
My family only have mobile phones and this package includes mobiles, so I will have to see which others do otherwise I'll end up paying more.
At to get it off my chest.
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