I've just shouted at a woman from Housing Benefit. I was on the phone for 20 minutes before being answered to start off with. Sat holding a wee, (sorry), she came on and I asked why I had to keep proving to them what my son was doing, ie. college, work etc. Do they know my son? Work? Are they having a laugh?
I only took evidence in in April to say, from his college, when his course would be finishing. Why then, do I have to provide it again? It makes my blood boil that they want to know down to the last penny what is happening but when I asked for a toilet fitted downstairs to independent living, oh no, can't have that, too expensive! Regardless of the fact that I have incontinence problems and need it! That is partly why I don't get out. The other because of my breathing.
I let her have it both barrels. I'm not normally shouty on the phone, but I was trying not to wet myself, couldn't talk properly due to throat problems, tired out by trying to find the stupid evidence they need and totally hacked off that so many people have no jobs but yet they can't answer the phone for 20 minutes! Get more staff! It's the same everywhere I phone, hanging on for ages. I've phoned British Gas five times now over my dad's last bill. They will want it paid but keep sending it to the wrong address. Totally incompetent people. I could run rings round them if I could breathe!
Sorry for ranting, but she just got my goat.
Is there anyone who still thinks that Israel's actions in Gaza are justifiable?
Is it me or am I getting mixed messages