I have been dealing for ages now with a very nice young man at the CSA and payments have been going as smooth as you can expect with a government run agency. But the young man is very lovely. On the Christmas card list and everything. Anyway, he is off sick.
I phoned last Thursday as payments since the Bank Holiday have been upside down (shall we say) and was told that since my case is a sensitive case, it has to be authorised manually and would be done as soon as the person I was speaking to had hung up. Good. Payment in my account then in time for my son's 18th tomorrow. I also got a confirmation phone call to say that it had been done. Excellent! Whoopee!!!
Monday, no payment. Tuesday, no payment. Today, no payment. I even waited up until gone 2 am to check if it cleared after the 2 am bank clearing. No, nothing. Now I am in schtuck over his birthday tomorrow.
Presents bought, thankfully, but no banners, balloons or cake! How can a 18 year old have no cake?
I have just phoned the CSA again and they told me, because they had a new computer system put in a week ago that my payment has gone to another department and they need to get it back in order to authorise it and it may be done today. AAARRRGGGHHHHH!!!! Why did I give up smoking???
Why then, did they phone me to say that the payment had been done last week if it had not? They drive me nuts and if I could work, I could run rings round them and their incompetent outfit.
Now I will go and make a brew and count to ten. If it wasn't his birthday, then fine, I would manage but it is too late now to go and try to beg, borrow or steal to make it happen. It is infuriating and disappointing.
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