I am about to fire off a complaint to Lipsyl. I've used their lip salve for ages and always found it hard work to open, but now that my fingers are arthritic, it completely defeats me.
First, it is displayed in rigid plastic on a cardboard backing, with a dotted line behind it that is supposed to break open under pressure. It doesn't. It takes kitchen scissors or determined tearing with strong fingers.
Then it is tightly wrapped in strong polythene, (with an ingredients list in a minute font, of course) There is another dotted line round the edge of the cap, with the instruction "twist". When I was younger, I could twist opposite ways with both hands and eventually make it open, after getting Chinese burns on my fingers. Now I can twist for 10 minutes, getting Chinese burns, painful fingers and aching wrists and the plastic is still firmly whole.
Handing it to DH does the trick, but even he is finding it harder to do, and he will not always be around.
A lot of their customers must have as much difficulty as me, or more!
There! I shall just copy most of this post and email it to them. Thanks for listening while I aired my opinion.
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