I too think PM'ing can quickly lead to a climate of bullying and bitchery.
Some forums manage to control this better than others. I'm thinking in particular of a very large and successful forum, which I sometimes use, which does allow PM'ing but keeps a close eye on the threads and has a clear and well-enforced policy on disagreements which turn personal.
Keeping a close eye on things needs more staff, of course, either paid or unpaid. Also needs the forum-owners to be willing to take action.
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