The "staff" will be volunteers won't they. The quality of customer service inevitably affects the quality of the volunteers. Sometimes they are on "work experience" because they can't get a job.
Don't charity shops exist to raise money for their charitable causes? They will not succeed if their shops are full of junk being sold for next to nothing.
The smaller ones may have better bargains but I would never, ever donate to them - I once had cause to visit one (in the course of work) and they had a huge basement full to the ceiling with damp mouldering donations.
Things like sheets, if not wanted by charities, can be donated to other charities e.g. YMCA, Women's refuge etc
Should women have equal pay and opportunities?
Good Morning Friday 19th April 2024