I have addressed complaint letters to CEO of M and S in the past, and got a barely civil response from a minion. They don't get customer service. They don't even get the fact that it rude to barge around their store, expecting customers to dodge out of the way!
Hints on how to get past call centre queues would be useful.
If you have any complaints about anything public, or kind of public (e.g. utilities) it is always worth contacting your MP.I have been on receiving end of such MP letters and everyone scurries about to placate them.
Not much point in doing this if company a private one.
Good Morning Thursday 18th April 2024
Son’s girlfriend diagnosed with BPD
Passports not in the drawer I always keep them in. Turning the place upside down.