Has anyone else received their HSBC secure pin, I have, it worked for a few entrys, then seems to have stopped, I hope this is not going to be a regular thing, its frustrating not being able to access the bank. My other half has the Barclays version, which I think is a bit more substantial, only down fall you have to enter your card to access the pin!
Oh no - that sounds ominous! We got a letter from HSBC a little while ago that told us that they were changing over to this "secure key" and I was quite annoyed. The existing system seemed to work very well so why change it. I also have a Tesco Saving Bank that had a "secure keypad" thing and they have just abandoned it and gone back to a more logical way of logging in. I'll await the key from HSBC and see how it goes but I really don't want to change!
Sounds that way notso but the new one is VERY secure because even the account holder cant get in!
Its a tiny little febble key pad with an attachment which looks as though you are expected to put on a key ring, really disappointed with keypad used twice and third time of using buttons wont work, the Barclays keypad is like a smaller version of a card reader in a store, looks like a little calculator and much stronger!
I've had my key pad for a few days and to my surprise I find it quite easy to use. However, I suspect for those with arthritic fingers it could really be a problem. The pad is so small and you have to input the pin number very slowly to make sure that it registers properly. Still, if it keeps my account safe, then I'm happy.