HSBC secure pin.

Oh no - that sounds ominous! We got a letter from HSBC a little while ago that told us that they were changing over to this "secure key" and I was quite annoyed. The existing system seemed to work very well so why change it. I also have a Tesco Saving Bank that had a "secure keypad" thing and they have just abandoned it and gone back to a more logical way of logging in. I'll await the key from HSBC and see how it goes but I really don't want to change!

I'm with HSBC but haven't had anything new through about secure pins or keys.
Are they saying in a roundabout way that the old (or existing for me) pin number system is not secure?

Sounds that way notso but the new one is VERY secure because even the account holder cant get in!

Its a tiny little febble key pad with an attachment which looks as though you are expected to put on a key ring, really disappointed with keypad used twice and third time of using buttons wont work, the Barclays keypad is like a smaller version of a card reader in a store, looks like a little calculator and much stronger!

I've had my key pad for a few days and to my surprise I find it quite easy to use. However, I suspect for those with arthritic fingers it could really be a problem. The pad is so small and you have to input the pin number very slowly to make sure that it registers properly. Still, if it keeps my account safe, then I'm happy.

I received my replacement key pad and have used it a couple of times and all seems well, fingers crossed.

I haven't heard anything about this and I'm with HSBC too. I await with interest.