Most people suffer hardship because they have no option but to claim benefits because they have no other source of income when they are ill. I'm positive the system made me more ill and that I would have recovered in half the time if I had been less stressed because of money worries through not being able to go to work anymore, and having to apply for benefits because I hadn't enough savings to live on despite having worked all my adult life. Humiliation is correct, and the forms and assessment process are designed to 'catch you out' in some way. I was suffering from severe M.E. and couldn't concentrate, yet had to fill in complicated forms, and then answer questions in person that I was so tired that I couldn't follow what was said. The panel were condemning in their attitude, and their comments showed their ignorance of my condition. When I left I collapsed, and was bed-ridden for almost a week. I was refused benefit. Thankfully, I'm now retirement age and don't have to go through this again, but I feel so terribly sorry for those who still have to. My health has improved from the decreased worry too. I thought as a vicar's daughter, Mrs May would have more insight and compassion for the sick and needy, but I'm afraid she has been as uncaring as all her predecessors.