I ordered a garment online a few months ago from a company called JustFashionNow. When the item eventually arrived it was completely the wrong thing and bore no resemblance to what I ordered.
When I got back to them with photos to show they had made a mistake, it turns out from their reply that they are based in China. They are insisting that it is the right thing and that I must pay the return postage to China!
Local Trading Standards do not seem to be able to do anything - indeed they do not even reply to my messages!
Any ideas anyone?
Oh and do not buy from JustFashionNow!!!!!!!!!
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