We always have our flu jabs at Boots. Both DH and myself rec’d an online invitation to book our jabs. We tried at least 5 times each but the system did not work
I then went to the Pharmacy and it took 2 assistants 25 minutes to eventually book us in for October. I get home to find an email thanking me for CANCELLING one appointment. ? I am spitting feathers by then.
I then phone complaints and Adrian eventually sorted it out so I now have the 2 appointments I want. Phew ?
I’ve just looked and I have 2 identical emails confirming my appointment but don’t mention DH’s.
Just done the online Feedback to tell them their Online Services are not fit for purpose.
DH reminds me that in my conversation with Adrian I swore once. I told DH I could have been a lot more expressive but held back.
I would be interested to hear if any of you have managed to take up their offer online of a flu jab.
What is a reasonable minimum spend for an online grocery delivery??