Just been reading an interesting thread on Mumsnet about this.
Like many, my family have been on the receiving end of requests for a deceased person to confirm they want their account closed. Several people have complained about this on the MN thread.
I remember years ago getting travellers cheques when going abroad. The person in the bank had signed them in the wrong place and I had endless trouble anywhere I wanted to cash them. They all pointed out the same mistake.
I rang the bank when I got home to inform them of the error so it wouldn't happen to another customer and was told "none of our staff would make a mistake like that". No apology, nothing.
Vintagejazz Thu 19-May-22 10:12:21
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Mine Thu 19-May-22 12:09:28
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