I also had trouble getting the 2nd Pfizer vaccine because we’ve moved 5 hours away from the centre and new Doctors had no record of us having had the first one in. We were told we had to go back to Devon to have jab, we now live in Sussex. I phoned up telephone numbers I was given, even emailed MP’s which bounced back or were barely acknowledged so in the end I phoned our new Doctors and asked who was practice Manager or head Doctor, the receptionist seemed to take more notice this time as I was adamant we were to have 2nd vaccine regardless of whether they had a record of it or not as it’s what the government want and said they must sort it out. Straight away she realised I meant business this time and told me she would get in touch with ‘THEIR’ COVID hub and amazingly we got the 2 appointments through within 24 hours. My husbands just had his this morning, mines due in May. My advice phone your Doctor, be insistent and tell them to get in touch with the main COVID vaccine centre that only they can access, it’s really not good enough.