Tesco Clubcard

Thanks for that informatiom Graieee I like that plant company have lovely plants some unusial ones too.

Daisy

Yes everyone definitely check out the Clubcard site cause I had nearly £30 worth of unused vouchers about to expire. Can't imagine how but anyway spent them on some fancy outdoor lights for the garden. So well worth checking!

Are you able to claim you points when you move house and forget to
notify of new address,my DD did this last year and I'm sure she is
entitled to some vouchers for shopping she did on a weekly basis but
she has never got around to notifying them of her new address

We had £150 worth of Alton Tickets from my sons Tesco vouchers last week. Not a place I'd pay that much to go to.

Yes you can change your address on line or tlephone if you prefer.

thanks for the reply nangibson,I will let DD know as soon as she gets her head out of the cloud with the work she is having done in her new house,its never ending,I could do with a holiday just thinking about it
why do DDs want everything done at once,poor DH said he worked less
hours before he retired.(sorry gone off the subject)

I checked my clubcard points to see if I had enough to use to renew my Senior Railcard. Sadly I was £1 short but on looking through the various offers I discovered that I could exchange £10 of vouchers for an e-voucher worth £30 for train fares on redspottedhanky.com so that's what I did.

You should be able to reclaim "lost" vouchers, have a look at:
www.moneysavingexpert.com/deals/reclaim-lost-tesco-vouchers#reclaim

yogagran I got in touch with Tesco and found that DD had £41.00 in voucher's which are due to her account and she will get these in her account for November so it was well chasing up. Thanks for the link information

So pleased that she found a "stash of cash"

Well the reward vouchers arrived and off DD and I jolly well go to Tesco to change them on their double your voucher scheme,we did our home work and with the help of one customer service advisor we decided on what we where buying,the vouchers totalled £80.00 so we where careful to spend the correct amount as if you do not spend in FULL £10.00 or £20.00 amounts you loose the difference,so yes we where very careful,when we got to the till there was £7.00 to pay I did not comment on this as the queue was massive and we had to get to school,only at home did DD say she thought the bill was wrong,when we looked at the bill we had been overcharged for a game that was priced at £9.97,it had come up as £15.97 so the problem was there,I telephoned tesco and told them of the problem and informed to bring in next day and a refund would be issued,arrived and the price had been changed on the shelf where the game was on display,so no refund,I was told I must have made a mistake,why would I make a mistake if I am buying in very near £10.00 amounts so as not to loose the value of my vouchers,ie if I had chosen at £15.97 I would loose£4.03 in voucher money so I am not that daft yet.So Tesco will not refund will have not replyed to e-mail and twice telephone CS advisor cut me off on the phone,so TESCO you get no more business from this family or my extended family,it's off to the new Morrisons complex for me and mine. Sorry post like war and peace.

Do what my daughter did - put it on Twitter and let it circulate. She not only got her refund, but a £20 voucher as compensation for making her so upset she had to tell others because Tesco hadn't listened. Good luck!

Carol thanks for that but not on twitter wouldn't know where to start,I will wait and see if they e-mail me back but am not holding my breath.

If you write to/email the CEO at their head office, you'll soon get some action. Ask the people you're phoning for the full name, title and address - that may motivate them x

We don`t shop at Tesco very often, usually on holiday or an occasional online shop. We have accumulated some clubcard points, but haven`t a clue what to do with them. Should we have a card of some kind, cos if so, we haven`t.

If you're doing the Clubcard voucher exchange, be VERY VERY careful what you order. I have just exchanged £45 of points for £90 in vouchers, only to find that I have made a mistake and ordered in-store vouchers for something that can only be bought online. Have just wasted several hours arguing with the Tesco in-store helpdesk and several helplines, who are absolutely adamant:

They cannot change the vouchers.
They cannot refund my points.
The vouchers must be spent on small electrical appliances IN-STORE, where I cannot buy the item I want.

I have two choices: spend £90 of vouchers on something I do not want, or throw them away. I am hopping mad with Tesco and all its works!

So order something you do want on line.......???????

Sorry, misread your post. What a bummer. Never mind the in-store desk, ring Tesco customer services. Have found them helpful in past and if not the magical phrase is 'I want tonescalate this. Please put me through to a superviser.'

Works every time for me. Just got £60 off a tent at GoOutdoors as I refused to be put off by the customer service person.

PS knew I shouldn't have had that last G&T,,,,magical phrase 'I want to escalate this.....'

You could try Twitter - I've had some very good results using that method. The big companies really don't like "Tweets" that are critical and so Tesco may possibly do something to help you

yoga tweets really work don't they,the service we received at a particular Casino chain last Saturday night was disgusting and the charge was £400+ for food and drinks at the hen party I went to,no champagne glasses cold food table set up next to DJ not restaurant area as promised awful !!

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I have just got £10 off with this Tesco voucher code and thought I would share. I am the proud new owner of a hudl tablet. I have only just got used to a computer now I am using a tablet!!