He is entitled to support ...the school must meet his needs. I would suggest you go in and see the head ...don't just do it over the phone and don't settle for seeing his tutor either.
I also had to have a scribe for part of my degree papers ...found the hardest part was planning the content of the answers ...it was a time when you had to write 'essays' for answers ...but my scribe would make notes for me ...so I could get her to cross off things as I covered them or add things as I thought of them. He must still give himself thinking time ...remember the scribe is there to aid not hinder him.
Good luck to you both in getting it sorted ...perhaps you could practise with him at home??
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