So why might a member feel we are being “played” ?
Well
I take it you are familiar with Google?
If I wanted to know where to go in the U.K. for mussels, I would use Google, not expect a grandparents’ website with members all over the world to come up with suggestions without the faintest idea where you are
If I wanted career advice, in the same way , I would do my homework, setting out my skills and qualifications, experience, preferred location, availability etc.
I find it hard to believe your approach to either question is serious.