They're b****s aren't they and I hate people like that taking advantage! It isn't so much the money but the principle and when you multiply the £25 charge by several customers it really mounts up to unjustifiable profit!
Unfortunately DH feels we have enough to do, having loads still to unpack and sort, and says it's not worth it (wimp!) so I am going to have to surreptitiously have a rummage and see if I can find the current docs while he is at work and make a few phone calls! Bet he won't be so disinterested if I can save us some dosh!
Our telephone company wanted to charge us £87.50 cancellation charge - we wanted to change provider because our new home has 'cable' installed. No way was I having that and they finally gave in! Mess with me at your peril !!!
The only way these bureaucrats will learn is by, as glammanana says - people vote with their feet and tell them why!
Sbagran Fri 09-Sep-11 22:24:32
glammanana Fri 09-Sep-11 13:23:09
absentgrana Fri 09-Sep-11 13:19:19
Sbagran Thu 08-Sep-11 20:15:13