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Legal & money

We’ve been scammed!

(52 Posts)
maddyone Thu 14-Oct-21 10:04:24

I’m letting others know of this so no one else gets caught like we did. Our daughter and her family are living in New Zealand for two years. Yesterday I received a message from her saying she had a new phone and number. The message came via WhatsApp which is how we communicate for texts since she left this country. Anyway last night we had a message from her saying could we make a payment for her as her new phone wouldn’t let her make the payment. We thought this very strange but we made the payment as requested thinking that maybe there was a problem for her. It was difficult because as we were doing it, it turned out to be particularly difficult to make as the message ‘potential scam’ but my husband said that message sometimes comes up when it’s not a scam. Anyway we made the payment which was for over £1200 as she said it was for their rent and must be paid today. We are complete suckers aren’t we? How stupid of us. We then went to bed. A second request came but we ignored it, saying we’ll speak to our daughter in the morning. So this morning we video called her. She hasn’t changed her phone number, it was a scam. We had tried to ring her several times but the call was always rejected. Because our evening is the day time in New Zealand and our daughter was working yesterday as a doctor, we assumed she couldn’t take the calls as she was seeing patients. How stupid could we be! When we spoke to our daughter and son in law this morning (their evening) we discovered it was a scam. We immediately got on to our bank, and they are dealing with it, and the bank are recovering the money from the charging bank. We will not be out of pocket, and the bank are dealing with everything, including police. We were lucky, it could have been much worse.

Anyway, that is a common scam according to our bank. So if you get a WhatsApp message from from your son/daughter saying they’ve changed their phone and number, and then later asking for money, please check with your adult child that they have actually changed their phone number and do not transfer any money until you have actually spoken to your child. The scammers will not answer your calls, your child will.

Sparklefizz Thu 14-Oct-21 10:08:44

Oh maddyone so sorry to hear this, and the story you were given was so plausible. It's a lot of money and thank goodness you're likely to get it back. flowers

MayBeMaw Thu 14-Oct-21 10:16:49

I am so sorry to hear this Maddyobe
I wonder if this is the same scam Infoman was warning us against a few weeks ago or similar?
infoman Tue 28-Sep-21 06:22:44
a phone call from "friends OR relatives"?
Saying use this number in future as I have broken my old numbers phone hand set.
Even if you have broken a phone
(as opposed to it being lost or stolen) you should be able to use the old sim card phone number in another phone hand set.
Please be careful and warn others

MayBeMaw Thu 14-Oct-21 10:17:36

Sorry Maddyone - clumsy typo.

Aldom Thu 14-Oct-21 10:17:38

Thank you for the warning maddyone. It seems like an easy scam to fall for.

GrannyGravy13 Thu 14-Oct-21 11:05:34

Oh dear sorry to hear this maddyone I really do not know how these people sleep at night.

Shandy57 Thu 14-Oct-21 11:07:49

So sorry Maddyone, honestly, lockdown has really bought out the dregs of society. Very glad your money will be refunded.

Katie59 Thu 14-Oct-21 11:09:09

Thanks for reminding us to be careful, check, check and check again.

EMMF1948 Thu 14-Oct-21 11:12:25

When we have family travelling, or living overseas in this instance, we have a code phrase, if that phrase isn't in the message we would treat it as scam until we know otherwise,

AGAA4 Thu 14-Oct-21 11:15:28

How upsetting for you Maddyone. I am glad it is being resolved. Thanks for the warning. I could have fallen for that scam too.

maddyone Thu 14-Oct-21 11:16:25

Thank you so much ladies, I do hope this thread doesn’t drop down too quickly as I really want everyone to see it. We are pretty savvy normally re scams, but this one fooled us. The trouble is that as normal, loving parents, like you all are, we always respond quickly to any emergencies that arise with our three. We always have done, but now we would be very cautious re giving/lending money. A request from our son who works long hours which might ask if Dad’s got time this week could he pop over and mow the lawn, which my husband will always respond to, is very different than a request for money. We have lent and given them money in the past and stupidly we responded to this without doing the proper checks. Our daughter said she will never ask for money like that in a text, if she had a real need she would speak to us. I just want all our loving parents and grandparents to know about this and not fall into the trap.

CleoPanda Thu 14-Oct-21 11:20:28

How did they get into What’s App?

maddyone Thu 14-Oct-21 11:23:35

I wish I knew Cleo.

Niobe Thu 14-Oct-21 11:25:16

I got an email from someone purporting to be my late brother’s friend in Canada asking if we were ok and could we do him a favour. No details given. Presumably I was meant to say “Of course and what do you want me to do…..” A request for money would probably have followed. However the email was signed as being from Dr X Y which the real person would never do! So I ignored it.

Kate1949 Thu 14-Oct-21 11:27:06

Sorry to hear this and thank you for the warning. Whatever next!

Shelflife Thu 14-Oct-21 11:50:01

Thank you do much for the warning. Like you we and many other parents respond to our adult children when they need support. Well done for making this public , so happy for you that your bank and the police are investigating this. We all think we would not fall for this - it just goes to show anyone is likely to fall victim .

GillT57 Thu 14-Oct-21 11:50:14

Oh Maddyone how awful for you, please don't feel stupid, these scams are very sophisticated and play on people's good nature. The very same scam was on BBC yesterday morning, a woman had received a message exactly the same as yours news phone/no phone banking available for 24 hours/rent payment needed. Thank you for warning everyone, and hopefully your bank will refund you. Like most people, I always considered WhatsApp to be the safest of the SM

maddyone Thu 14-Oct-21 11:51:16

Niobe I think that’s the one. I was asked if I could do her a favour. Exactly that. Mind you when I got the new number I foolishly asked is this C….. and of course got the affirmative. I asked if the money was for the rent and got the affirmative. So if you get this type of request don’t give away any of your family member’s details. Make sure you get that information from them but speak to your family member before you transfer any money. I feel very foolish over this.

Aldom Thu 14-Oct-21 11:56:38

EMMF1948your family code is a very good idea.

Jaxjacky Thu 14-Oct-21 12:02:31

The last thing you need Maddy thankyou for the warning and I’m pleased your bank are being responsive.

ElaineI Thu 14-Oct-21 12:09:20

So glad your bank are dealing with it and thank you for the warning. Must have been a huge shock but well done for contacting your daughter promptly.

FarNorth Thu 14-Oct-21 12:12:29

I'm told that Signal is more secure than WhatsApp.

FarNorth Thu 14-Oct-21 12:13:02

I'm told that Signal is more secure than WhatsApp.

FarNorth Thu 14-Oct-21 12:13:04

I'm told that Signal is more secure than WhatsApp.

FarNorth Thu 14-Oct-21 12:52:27

Sorry about the multiple posts.
I thought it hadn't posted at all, then three came along at once.