To help everyone impacted by the lockdown, we are providing a free telephone tech support service. We've been helping people with all sorts of questions from using video apps to spotting scams and getting started shopping online.
We're available from 4-8pm Monday to Friday. Just call 020 3318 4118 to speak to one of our friendly volunteers or visit our site to find out more.
Hi there, how can I get rid of my "charm bar" on my laptop running Windows 8.1? I'm trying to shop online etc. but this thing keeps popping out and then freezing my screen. I'd really appreciate some help.