BT Scam

I too have had phone calls from someone saying they are from BT and saying my broadband will be cut off. I just hang up and then go online to my BT account and block the number. The numbers are always international. This seems to have worked for me. I have not had a call recently. Not sure if you could help your neighbour with this. Call protect I think it is called. BT should be able to help her

Thank you Dukeybabe 62

I just thought I ought to put a post on gransnet as the policeman I spoke to sounded so frustrated at not being able to do anything. He hoped that the phone companies themselves would eventually find a way of blocking calls

Just for interest that particular nmber was 01238 828760 but I expect they change them all the time. The policeman said that once they have bank details they just clear out your account so it must be profitable even if only a few people fall for the scam.

We had a similar call from someone stating they were from BT and that our broadband was to be disconnected within the next three hours if our payment situation was not "put to order".

I responded by saying "that's strange as our broadband, telephone and television services come into the house from Virgin Media through their fibre network".

The telephone call was immediately ended with not so much as a " goodbye"

What a mistake to make. Talk about bungling fraudsters

You can buy a machine called Call Guardian (about £30/40) which will only allow calls from numbers you have authorised.

Duckybabe62- yes, I’ve had the same call as you (many times) and they say they’re from BT and that my broadband will be cut off.
I’m with Virgin.
?

I had a call from a woman only today about my broadband ‘problem’, which I was unaware of. It’s dreadful to have to be suspicious of all these calls, and many people will be taken in.

Just hang up.

Had the BT broadband call four times today. Tired of it now.

Once again, no calls for me, and I used to get around ten a day.
My talk talk account lets me block numbers, free!

Have had three of these calls this week supposedly from BT ,I am not with BT for anything , I just put the receiver down. obviously a scam.

I have got to the point that if I don't recognise a number I don't answer the phone. It did mean that when a friend rang to let me know her new number she didn't get a reply but that doesn't happen often.

We seem to get them Saturday/Sundays and it always the same telling us that BT Broadband is due to shut down due to non payment of outstanding bill,I now leave them to babble on for a few minutes then inform them we have no Broadband .

we've been targeted over a three week period at least twice a day. We now don't answer the phone letting it go to the answer phone and of course they never leave a message.

We have a (landline) phone that gives the number of the person ringing, if it is from a UK. If the call is from overseas, it just says 'International'. Every time we get an international call we answer and immediate ring off - we do not want the call going to the ansaphone and confirming that the number is live.

I just say ‘hang on while I find my glasses’ then go and make myself a cup of tea/walk the dog/go on GN etc and leave them hanging on the line.

If you have caller display and don't recognise the number (or it's withheld) just don't answer. Even allowing it to go to answerphone shows the line is "live" and the calls will continue.

A beautiful one yesterday, it was a mobile number so I answered and a foreign voice said I was getting a refund from Sky so if I could just give her my DOB we could celebrate.
On asking What the relevance of my age was to do with getting a refund, the phone went down at her end.

I got one this morning. She said her bit I said "I'm not with BT" and she put the phone down. I think I have blocked the number.

When I said I wasn`t with BT, I was asked who I was with. I said none of their business, then she named 5 other providers, said I must be with one of them and that they were aligned with them, I still said none of their business and they hung up.