Agree about WH Smith, how can these shops in prime positions selling such attractive, needed items do it SO badly? Staff always seem grumpy, allowing long queues to build. They insist on the use of horrible self-payment machines which don't work, even when there are staff standing around doing nothing. The cheaper stores, such as Primark, The Works & Wilco, seem do it so much better, with plenty of helpful staff & speedily dealt with queues at the till...
Water Pollution -“ A National Disgrace”? A case for renationalisation?