Hermes put a parcel in my bin when I went away on a last minute holiday last year. Neighbour thought she was doing me a favour by putting the bin out due to hot weather and guess where my parcel went? To the tip! Hermes driver so rude when I tackled them about it and swore at me I shouldn't go away on holiday when parcel ordered! I said none of your business, your job is to safely deliver parcels, leave with a neighbour, behind the bin not in it, or whatever. Never got a refund off Hermes. Not professional at all. Won't use them now. Totally unprofessional and rude.
They don't really care do they
I am not a nasty person but ……
Is it me or am I getting mixed messages