My local bank has closed , so now to do a transfer of money I have to go to the next big town . I don't trust on line ! So this morning I'm thinking of changing banks but am nervous in case things don't go smoothly . Has anyone changed banks recently ?
I understand your concerns about online banking as I also had them. However it was pointed out that I could check my balance each morning and would know immediately whether something untoward had happened eg hacking.
With a paper statement once a month, hacking via the banks computers could occur immediately after the statement had been issued and the customer would be none the wiser for weeks.
It is very easy to transfer money. The only advice I can give you is not to transfer a couple of days before your pension is due to be paid in. It only takes 7 working days and compared with years ago it is a breeze.
I do all my banking online. 4 bank accounts, 3 savings accounts 2 credit cards/accounts and a share dealing account and although I've switched banks many times during the past 25 years there has never been a problem and never had my details compromised.