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Amazon Prime phone scam

(18 Posts)
MamaCaz Thu 21-Nov-19 13:09:08

I just wanted to warn you all of this scam.

Twice today I have had automated messages on our landline.
The gist of both messages was that my Amazon Prime account was about to auto-renew and my bank account debited by (?), and if I wanted to speak to anyone about it, to ....

I ended both calls at that point, so don't know if I was going to be told press a number or dial a number, but either way, it would have been a bad move.

Though I don't actually have an Amazon Prime account, I do buy from Amazon quite often (last time only two days ago), I have been offered a month's free trial every time recently when making a purchase. Because of that, it did cross my mind that I might have inadvertently signed up for it, but a quick check of my account showed that I hadn't.

I know most of us are pretty clued up about such scams, but that doesn't always stop people from falling for a well (or badly-) timed one, so I thought I'd warn you about this one anyway.

MawB Thu 21-Nov-19 13:23:25

I have just had those too!
Because my free 30 day trial is due to end soon, the calls at first seemed plausible but I thought I had heard the figure £39.99 when I was sure it should be £7.99 so I was careful not to press 1 as requested but instead rang Amazon customer services (an achievement in itself!)
They confirmed this was a scam, that my monthly sub is £7.99 and that I had done the right thing.
It was as convincing as I have come across though - I do wonder how many people fall for it and what happens when you “press 1”.
These scams need to be publicised don’t they?

onaclearday Thu 21-Nov-19 13:31:55

I have also had one of these calls. Could hardly understand what they were saying but put the phone down.

Granarchist Thu 21-Nov-19 13:59:10

me too - I swear a lot but as it is automated I am swearing into thin air - makes me feel better tho!!!

Anniebach Thu 21-Nov-19 14:01:37

Me too, didn’t listen to all of it.

Alima Thu 21-Nov-19 14:08:43

Yes, us too, simply put the phone down. It was only the once so far, maybe we get a black mark if we don’t respond. Did check out my account settings though!

Beckett Thu 21-Nov-19 14:29:58

I'm another who has had these calls. I didn't listen to the whole recording but did check my Amazon account.

Daddima Thu 21-Nov-19 16:30:05

And me! Looking for £39.99.

chicken Thu 21-Nov-19 16:34:36

I've had several of these calls, all automated in a ghastly American accent. I've never listened long enough to hear it right through!

kathsue Thu 21-Nov-19 17:09:11

Me too. As soon as they said £39.99 I knew it wasn't genuine.

Happiyogi Thu 21-Nov-19 17:26:17

Me too. For a number of days and usually more than once a day. Is there a common denominator here? If it were a random problem, nationally, it's unlikely so many of us would have been affected.

FlexibleFriend Thu 21-Nov-19 18:05:04

They are so persistent I've been getting multiple calls a day for months now.

H1954 Thu 21-Nov-19 18:12:50

I received an email recently supposedly from Tv licensing. It warn that direct debit payment had failed and I must enter my bank details to reinstate payment or face prosecution. I KNEW my monthly payment had gone through with no problem. Alarmingly, the email was so convincing with exactly the same logo and colour as the Tv Licencing site.

I forward the scam email to Tv Licencing and deleted it from my inbox. Just wanted to raise awareness, I couldn't do this sooner as Gransnet had a problem re-setting my password!

Pudding123 Thu 21-Nov-19 18:19:13

Me too,I have watched Cold Call on channel5 this week and it seemed far fetched but having received a number of these scam calls it seems feasible and wonder how many people fall prey to these criminals.

whitefrog632 Fri 22-Nov-19 08:45:27

I've read some complaints about this Amazon Prime scams at few days ago. I suggest everyone to just ignore those kind of calls, texts, and emails, especially if they ask for any kind of personal information or bank details. I think MamaCaz is right. We should always spread the word, just in case someone need the info in the future.

Gonegirl Mon 25-Nov-19 12:05:32

We just had this scam come through on our phone. I'm not even a member of Amazon Prime. Luckily I had warned Amazon and he put the phone down.

MamaCaz Mon 25-Nov-19 13:54:13

I had two or three more of these calls on Friday, but none over the weekend.

When the phone rang this lunchtime I lifted the receiver but said nothing, on the basis that this particular scam (I think) cuts off after a few seconds if it 'hears' nothing.

I got it wrong this time though - after what felt like a really long silence, someone finally said a questioning "Hello?"
It turned out to be a call from our medical centre about the results of a test I had last week.

That could have been embarrassing - just as well I had stayed silent, rather than telling them where to go!

Gonegirl Mon 25-Nov-19 14:38:55

Yep. That happened to us last week. DH said "We're not interested" and put the phone down. Luckily they rang again because it was Battersea Dogs Home with a query about my Xmas order. hmm