A really good facility of the Tesco online grocery delivery system is the ability, optional, to include, separately, for each type of item ordered, a picker note of up to 55 letters and spaces.
These are very useful to customers.
If one has opted to allow substitutions, one can specify an alternative.
If the item is assorted, one can request what is sent. For example, A5 notebooks are in various cover colours, one can request, say, "pink or light blue please".
One can make a request such as "seven bananas please, three yellow, four green if poss." when ordering bananas.
One can ask "please send in the display box if poss please, helps unloading" if one is ordering the quantity that is in a display box.
I wonder if the pickers enjoy the picker notes, on the basis that what could be a rather monotonous inert picking job has variety, a human aspect and job satisfaction of trying to pick so as to help customers get their preferences.
Do readers who have online grocery deliveries from Tesco use the picker notes, and if so, how?
Does anyone here work doing order picking for Tesco online deliveries or know someone who does who could be asked please?
Do other grocery delivery companies have picker notes?
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