In 2012 I got as part of my divorce a pension order for my ex husbands NHS pension; I was 60 this year and am entitled to it now (he is part of the 1995 scheme) ; I have all the necessary paper work - the pension order docs etc; very naively I assumed I would just get my pension automatically - and have recently found out I have to apply for it; first I rang the NHS pensions and they said they knew nothing about it and I had to send them the court docs (I have got them now from the court but I have also found a letter from NHS pensions that they sent me in 2013 confirming the pension order, so I am not sure why they said they didnt know about it when I rang them recently); I emailed them and they said I have to fill in an online form (which says you have to send the docs with birth cert); I find the form a bit complicated, it assumes that you are working in the NHS and there is nothing in it for people who are claiming the pension as part of a divorce order; when I ring them its an automated thing and they say they are busy and they direct you to the website which isn't any help
has any one else had to claim an NHS pension from a divorce court order (on their ex partners pension), did they find it complicated (or is it just me being thick?); I am going to go to Citizens Advice about this for help with the form but would be very grateful to hear from anyone else who has gone through the process
COUNTRY, CITY, AREA, PLACE -Game 21