I hate shops but I love clothes (and shoes and handbags...)
I do a fair bit on the Internet - Joules and Sahara mostly, but also Dune, Woolovers and EAST back in the day.
And ........QVC who I thought were great once I realised they stock better brands and not just cheap multicoloured nylon tent shaped garments.
They also have an unconditional 30 day returns policy - whether worn or in brand new condition with labels .
Or so I thought.
But it seems I have overstepped their limit for returns, largely on account of a few pairs of shoes purchased recently which were advertised as wide fitting (Rieker and Vionic ) but which turned our to be extremely uncomfortable. NB I have only ever returned items in brand new saleable condition, complete with labels and packaging as I am entitled to under Consumer legislation and have never taken advantage of their 30 day business.
In every programme they encourage customers to “give (something) a try, you can always take advantage of the 30 day returns policy”.
A rather sniffy letter yesterday advised me that if I did not reduce my % returns, they might need to terminate my account.
Simples, I shall reduce the number of returns by not buying anything in future!
MawBroonsback Sun 16-Jun-19 12:07:34
GrannyGravy13 Sun 16-Jun-19 12:20:16
MawBroonsback Sun 16-Jun-19 12:24:19
Teacheranne Sun 16-Jun-19 12:24:46
GrannyGravy13 Sun 16-Jun-19 12:30:38
MawBroonsback Sun 16-Jun-19 12:32:41
annep1 Sun 16-Jun-19 12:44:37
BlueBelle Sun 16-Jun-19 13:28:11
annodomini Sun 16-Jun-19 14:34:21
cornergran Sun 16-Jun-19 14:55:24
GillT57 Sun 16-Jun-19 15:04:05
M0nica Sun 16-Jun-19 16:00:37
Sara65 Sun 16-Jun-19 17:03:01
rafichagran Sun 16-Jun-19 17:57:05
vissos Sun 16-Jun-19 21:20:33
MawBroonsback Sun 16-Jun-19 21:22:36
leyla Sun 16-Jun-19 21:36:23
SpringyChicken Sun 16-Jun-19 22:41:06
GabriellaG54 Mon 17-Jun-19 06:49:17
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kittylester Mon 17-Jun-19 07:08:02
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Deedaa Mon 17-Jun-19 12:52:41