Online clothes buying - photographs

Had the same problem today. A ordered what I thought was a waterproof anorak, with a very thin lining. heavier than a pacamac, but not a jacket, something to throw on over something, when you are going out and rain threatens. The jacket I received is, in fact, a solidly built perfectly good winter lined anorak - but that isnt' what I wanted.

I knew it was wrong as soon as the postman handed it to me at the door, The package was too solid and too heavy.

I agree that online shopping can be annoying when what you receive is not what you thought you ordered. However I went actual shopping earlier this week to actual real shops and I hated the shuffling through the racks looking for my size or the colour I wanted and there were a lot of empty shelves as well. I came away deciding I much preferred online shopping.

I'd like to see a line drawing of each garment so the basic shape and seamlines can be clearly seen, back and front. I need to know whether it's empire line, A-line, drndl. cut on the cross, straight up and down, ribbed around the lower hem, flared, etc.

I have little use for tall thin models flouncing around in extraordinary positions.

It may sound obvious, but I check the product details, size guide, star rating and reviews first.
Rarely disappointed!
(An example from the John Lewis website)

I also check those. They can be a bit vague though.

gagajo I too order items and when they come they do not look the same as in the photograph - usually its the colour. I still order on line but I'm a bit more cautious than I used to me and do some but probably not all that maw suggests.

I just returned a top which was nothing like the colour in the picture, nor was it anything like the description of the colour. Since when was ‘bright blue’ actually a dull bluey lilac colour?

I always check the product details first, but am often disappointed when it arrives, as the description is not necessarily as advertised. I don’t enjoy shopping for clothes, although I did buy a denim jacket from Fat Face yesterday! ?