hope i can explain this clearly im new to computers.this morning i opened email from friend !!! wow screen light flashing/warning signs from microsoft hard drive shared documents 6trojans my documents 7 hard drive78spyware found emailed friend she had not sent email but said thinks her computer has been hacked i have kaspersky anti-virus installed i tried doing scan search with microsoft help page .dont know if its done anything can anybody tell me what else i can do idiot proof instructions please im really worried grateful for any help
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