So angry with myself ... last year my washing machine broke a week outside the guarantee I rang the manufacturer giving the fault code displayed on the control panel and they advised me it would be cheaper to replace than repair . Just around that time I had a random email from Very , I’d never used them but they offered a buy now pay later option . They had the washing machine I wanted at the same price as John Lewis and I could defer payments interest free for a year . Great deal I thought - ordered machine happy days ! Forward nearly a year (now stupidly and I know it’s my own fault I didn’t read the small print ) I decided to pay £150 off the balance of nearly £500 thinking with money being a bit tight atm I could incur a little interest on the balance and pay it in the new year . Had my statement come through yesterday with a whopping £200 interest added . I rang them to query to be told that even though I’d paid off £150 I was still charged the full interest on the whole amount as I hadn’t cleared the full balance . I stupidly thought I’d be charged interest on what was left not a whole years interest on the full amount ! Customer services weren’t helpful basically said it was tough luck it’s the T&Cs which I know it is . Fuming with myself !!!
Is it me or am I getting mixed messages