AIBU not to bang my head against a brick wall.

Sending sympathy; the whole smart meter thing drives me mad.
Don't bang your head though - walls are expensive!

I'm glad I never got one. I read today that some are not giving accurate readings.
Apparently the meters will soon be obsolete!

Mine only works for the electric and I still have to read the gas meter myself. The electric meter is inside and dry - the gas meter is outside and I usually get wet! (I didn't even want a smart meter but agreed to it for the cheaper tariff. )

Horrid things. Aren’t accurate, put the meter readers out of business, only save money for the energy companies and give you a heart attack when you’ve made a piece of toast and see what it’s cost you.
They’re an invention of the devil.

I just press 9 on my Smart meter to get my reading then I upload it to Eon. They have just told me, however, that they can now read it directly even though they did not install it.

I'm so glad I read this thread. I was seriously considering giving in to the energy company's endless pleading with me to have one.
I definitely won't now .

Mines being put in on Saturday ?
But hey ho my daughte4 and best friend have never had any trouble so fingers crossed

I don't have an eletricity smart meter but I do have Economy 7.

The display on the meter shows the number reading for the currently active part of Economy 7.

So I read it in the morning just before switch over and about ten minutes later after switch over, thereby gathering the two readings needed.

So no pushing of a button is necessary.

Is that possible with a smart meter?

One can email Eon next at [email protected]

Thanks for your comments. We have underfloor heating and up to last year we had two different tariffs one for the heating which was half the rate of the normal usage. We don't have gas. EON decided we had to change so we went for E10. The heating only works on the cheaper 10 hours but we only used it for a few hours when the weather was really cold. The costs didn't change much so we try not to use it at all. Fortunately our flat is well insulated so it is quite warm most of the time. I don't mind the smart meter just wish I could read the damn thing instead of it asking me for a pin which it won't let me set. Why do you always seem to get idiots on the phone or messengers when you eventually get through to anybody?

Two of the flats in our house are having Smart meters installed soon, both in the cellar and away from the flats. I'm assuming the old lady with dementia will not have to go down in the cellar to read anything! Surely the meters send accurate readings without her being involved? That is the whole point. The cellar steps are too dangerous for her. She has Economy 7 for her storage heaters.

They should do Chestnut, that's the whole point. She shouldn't have to go into the cellar at all. Do you not have handsets that give you the meter readings. They come with the smart meters.

I dont have a smart meter and am not about to get one. I distrust any machine which "thinks" its smart, Both meters are outside so when the meter reader comes they can do it without disturbing me. My nephew photographs them when he goes to re-charge the ring camera/doorbell.

I don't understand why you have to read the meter - I have a smart meter which automatically sends readings to my supplier.

My smart meter lives in its box switched off. The readings are sent from the actual meters outside, I have no wish to see the numbers on permanent display.

My Mum has a smart meter as we have and DD2. Mum's has been a farce. Took the entire afternoon to install. Chap asked if she needed a desktop device which I refused as she has AMD and can't see and panics with unusual objects. She was with peoples energy who then ceased trading. Moved to British Gas and has caused no end of problems involving me reading the meters several times. Now I think my brother has sorted it. Ours I never look at. DH does sometimes. DD2's won't display now since she changed companies so she has to read the meters. Waste of time and expense I feel.

We have been having a complete nightmare with EonNext too. Our setup sounds very like yours. We used to be on E7 with Heatwise, so the heating was on E10 and everything else on E7. They ended that and like you we moved to E10 (a couple of years ago). They then moved our account to EonNext this March. I found out by accident back in March that they have switched us from E10 to E7 by mistake. They won't switch us back! But their meter won't work with E7, it's set up for the E10 hours. The heating comes on at the E10 times but we are charged the high rate not the low one. I'm wondering if the same has happened to you. Our meter is a Landis and Gyr E470. May I ask what meter you have ? Also we have been told EonNext don't do E10 and their is no tariff for it so I'm very interested to know if you are actually on E10 with them. We have been told so many lies.