Has anyone got any advice please. My DH has recently suffered a heart attack followed by an urgent double bypass, he has discovered he has some fairly serious underlying problems as well. Due to this we decided to strip out our bathroom and have a wet room installed, we chose a local family run firm to do the job, paid them for the equipment and then the problems started. The fitter (supplied by the company and to be paid directly by us) we had dealt with was sacked 2 days after we had paid for the fixtures and fittings and the company provided another guy and a delayed start date. The 2nd fitter came, worked 3 hours and went, saying he had to go and load his van with stuff to do the job and this set the tone for his work ethic from then on. He fabricated every excuse under the sun for not arriving on time/leaving early and I am sad to say that we took to checking up on him, if he said he was somewhere we rang to find out - he never was.
We are now exactly 4 weeks on and have had to say we don't want him on site anymore as we can take no more of his lies, excuses and poor workmanship. Someone from the company came out to look at what he has done yesterday as there was much we were unhappy with including that if he went ahead with fitting the towel rail as per the plan, we would not be able to sit on the toilet without leaning sideways!!
We have got an agreement from the company that remedial work will be done, but if we don't give this fitter a 2nd chance we will have to wait until November for someone else to come free and do the job.
I feel very aggrieved about all this, the stress is taking it's toll on my poorly DH and we need it finished. I am at my wits end and don't know what to do (we have both said there is no way we want him back). Any advice please
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