having worked in a top a class care home, all I can say is that the quality of care including the staff is awful, and visiting many of lower quality and often council care homes,All were as bad.
many speak in heavy accents hence the patients cannot understand them, and are then accused of being racist, plus the staff had very little training in care, movement or even the art of conversation which when two staff are in the room the conversation is over the patient in their own language,
all patients are put into Pads/nappies to enable the staff ease of work rather then taking the patients to the loo (its time consuming) The bladder and bowel do not have memory and so in the long term all urges to go the toilet are ignored and the pads are used............Easy change twice a day, nappy rash!
putting patients into wheel chairs was terrible no consideration for comfort so it was one go, dump and leave regardless of perhaps, the bottom was not comfortable and then the patient cannot move all day.
food was usually good but feeding ugh....spoons shoved into mouths becuae they were not quick enough or totally ignored after not being able to use the cutlery or even see the food........Some staff were great but outnumbered by the cheaper staff...........
many who liked to sit and watch the patients in case they did in fact move.........TV always on regardless of patients, and the horseshoe shape permanent..........
WE need a New Care ideal and watchdog this is the future, as many of us live longer, so surely the staff who will be employed in this industry should be good, trained and informed what CARE means