no hot water or heating.....

Would Social Work be able to find someone to do something faster? Or your GP surgery? Or CAB? Or contacting your local newspaper and naming and shaming the plumber? Is there a "local chat" type website for your area - an online search might reveal one.

What Elegran said.
Sending you a virtual hug ?

This is a damned awful situation to be in with the level of response abysmal from those who are supposed to be of help.
Sadly you've got to be bolshie at times in order for anything to get done,it seems.

Marie Curie or MacMillan staff I'm sure would be of help under these circumstances. It would be worth contacting them-------provided you get an answer that is.

This is appalling.

Social Services or your electricity company. You can sign up with them to go on their vulnerability register. This will give you every sort of priority.

It may be worth contacting Macmillan cancer support - I think they have some financial assistance available. Their web site is
Macmillan.org.uk
I hope you get sorted soon.

Some good advice here and I hope you get it sorted out asap boheminan.
It can get cold so quickly then the house takes a while to warm through again; last spring we had a boiler replaced which meant no heating and there was a sudden freezing cold snap which meant the plumber had to keep going off to emergency call-outs.

Age Concern (if they answer the phone) can recommend tradespeople and other organisations mentioned above should be able to advise and help you.

Your supplier should help you, I'm sure.
I think you need to phone around, and be sure to mention your partners cancer.
Even if you've told people before, make sure they are still aware of your situation, because a lot of these companies lose important notes.

Do you know about this help with heating, boheminan?

www.macmillan.org.uk/information-and-support/organising/benefits-and-financial-support/help-with-bills-and-housing-costs/keeping-warm.html

In the meantime I hope the boiler gets fixed as a matter of urgency.

Thank you for the Macmillan lead Jalima1108. Although it says the line's open til 8.00pm, I've just tried and had a recorded message saying their only open until 5.00pm, back to square 1

First thing tomorrow, fingers crossed they will be there!

Macmillan will help with a grant towards heating costs, and that would probably include repairs, but you have to wait until it is processed.
Its a fairly short wait I think.