This seems pretty comprehensible and I expect you have seen it. It doesn’t mention the 72 hrs though so it isn’t what I saw.
Hope it helps
y Rentals
9th Jun 2020 by Philip | Leave a Comment
Reading Time: 6 minutes
Providing a safe and clean property has always been one of the highest priorities for holiday let owners and managers. It’s now more important than ever to re-evaluate your cleaning procedures and take measures to clean and disinfect your rental to protect yourself and your guests.
It’s essential to regain the trust of travellers that you reassure them that your holiday rental will be correctly cleaned for their stay.
From disinfecting to using the right products and step-by-step cleaning guidelines, here are some coronavirus cleaning tips to help protect your cleaners and guests during COVID-19 and beyond.
Protect your cleaners
Cleaning Kitchen Worktop
COVID-19 is still a relatively unknown virus and how the virus lives on surfaces is yet to be fully understood. It’s possible for someone to contract COVID-19 by touching a contaminated surface – like a door handle or light switch, and the virus may live on some surfaces for several hours or even days.
It’s likely that your cleaner(s) will be the first ones to enter your property after the last guests depart, so it’s essential to protect them with the right equipment and procedures so they stay healthy.
Share information on how they can protect themselves and keep them updated on the latest Government safety advice, so they know you are looking out for their wellbeing.
Here are some recommendations for your cleaning crew:
Cleaners should not work at all if they have symptoms of COVID-19.
Cleaners should wear masks as it’s possible that they are contagious but not experiencing symptoms.
They should wear safety glasses, shoe covers, gloves and avoid touching any uncleaned surfaces then touching their face.
They should wash their hands immediately on arrival (following the correct procedure for handwashing) and immediately after gloves are removed. If that’s not possible, use a hand sanitizer with at least 60% alcohol.
Make sure your cleaners know how to safely remove any cleaning gear, dispose of it, or sanitise accordingly after use.
Reward them for the additional time and effort
Your cleaners are likely to be as concerned as you are about their health and protecting their families. When you ask your cleaners to complete additional tasks to disinfect your property, make sure you let them know that you value their hard work and reward them accordingly for their commitment to keeping your property clean.
Adding a cleaning fee to your bookings or adjusting your existing one can help offset any additional cleaning costs.
Coronavirus cleaning tips
Cleaning equipment
While every holiday rental is cleaned thoroughly between guests, many of the “high-touch” areas (such as light switches and handles) may get overlooked. The coronavirus requires taking additional steps to sanitise your property to ensure that a previous guest does not infect a future guest.
Many NHS staff and frontline healthcare workers have made the difficult decision to live away from their families while they go to work during the coronavirus outbreak. Although traditional bookings have been cancelled, some holiday lets are offering their properties to such professionals during the COVID-19 pandemic.
If you are, here are some tips for property managers and cleaning staff during and post COVID-19:
Don’t just sanitise – clean first then sanitise. It’s better to first clean the area with warm soapy water and then apply disinfectant (let it stand for a few minutes before wiping) to kill viruses, bacteria, and germs.
Allow fresh air to circulate the property during the entire cleaning process and ask guests to air the property during their stay.
Use disposable cloths or paper towels when possible or machine-wash reusable cloths at the highest heat setting appropriate after use.
Disinfect kitchen brushes and sponges with detergent and warm water. You could also put sponges or cloths in the microwave on high for a minute or two.
When items cannot be cleaned using detergents e.g. upholstered furniture, steam clean.
To prevent contamination of upholstery, cover the furniture with washable sheets. Ideally, remove decorative scatter cushions or cover with washable covers.
Bedding & linen – ask guests to strip beds and place linen into bags on departure. Bedding (pillows, duvets and throws) should be sprayed with disinfectant or rotate a set between guests.
Machine wash at 60°C all linens, blankets, throws and towels (even unused ones as guests may have touched them). Run the washing machine on empty once a week, either at a high temperature or with a chemical disinfectant to prevent the growth of germs.
All surfaces that guests have come into contact with must be cleaned and disinfected, including:
General:
Door handles
Surfaces
Floors
Appliances
Light/lamp switches
Remote controls
Tables
Window sills and window handles
Thermostats
Keys
Key lock box
Hairdryers
Stair railings
Ironing boards and irons
Bins
Plugs and cables
Telephone
Dog basket
Mirrors
Indoor/outdoor furniture & chairs
Barbeque
Kitchen:
Sinks
Worktops
Tiles
Cabinets & handles
Fridge and freezer
Condiments
Run all your dishes and utensils and through the dishwasher – not just the ones that the guest used as it’s likely they will have touched many of them
Bathroom:
Every surface in the bathroom should be disinfected
Sinks
Tiles
Toilets – flush handles, seats and lids
Disinfect your toilet brush
Showers and bath
Toiletries – shampoo, conditioner, body wash, and soap dispensers
Bedroom:
Hangers and luggage racks
Bed frames
Laundry basket
Cleaning:
Vacuum cleaners
Cleaning supplies & equipment
Hot tubs
Disinfect external touch points (handles, lids, steps and control panels) and follow the recommended maintenance and sanitisation guidelines.
Kids’ items:
Toys
High chairs
Cot
Other amenities:
Games
Books
Magazines
Guest information – email guests all the relevant guest information that they need ahead of their arrival or provide a digital guestbook.
Some properties are de-cluttering and removing non-essential amenities and making them available upon request.
Finally, as your cleaner leaves the property, make sure the entry process is disinfected. This might be a keypad, key safe or keys.