Week before last I did something I have never done before: sent back with the driver the whole order. For months I have battled with being sent the wrong thing. At Christmas it was delivering uncut bread instead of the sliced I ordered. This had happened several times before and I make a point of making a note on subs: any sliced white bread. That time I returned the bread because I had some in the freezer. I have to say that my wrists are not strong enough to handle a knife safely and I have told the online shopping this several times. The last order I had none in the freezer and ordered several loaves, with the intention of freezing some. They had bloomers on special so I ordered that and noted any white sliced if they did not have it. When the shopping came all the bread was unsliced. Now I had a lot of food in the freezer to use up and I thought to myself 'if I send just the bread back I will have none, and I will have to wait until I need £40's worth to order bread' so I sent the lot back and phoned them explaining why. The chap on the phone said he understood and said he would have the order made up again with sliced bread, so instead of going elsewhere as I said I would, I agreed. I got the order next day and guess what? The bread was the same bread with the same date. They had kept it, opened the packets, sliced it and closed the packet again with another lot of sellotape. Then I looked at the frozen food. It had thawed out and been refrozen. The eclairs packet was a sheet of ice on one side and soggy on the other. The potatoes were not much better. The fresh meat chops were the same. Most had BB dates the day of delivery. I am 78 and disabled since 1987 and have put up with much since I first shopped online in 2005. Has anyone else sent the whole lot back?
Another silly little ABC game - shops we have loved and lost?