On a rainy day last week I drove to my new Aldi supermarket. I ran from my car to pick up my shopping trolly and started doing a big shop. Brilliant store with lots of new products added. I spent £90 so was in the store for quite a while. Bagged my shopping and deposited into my car then went round the corner for a quick coffee. 2 days ago I received a parking charge notice for £70 (reduced to £40 if I pay within 14 days of date issued) from a company called Parking Eye who patrol Aldi car parks. Customers are only allowed 1.5 hours parking time and to be fair there are notices up telling you this. I was there for 12 mins over the allotted time. Obviously I didn’t see these notices as I just didn’t expect them to be there so never even thought about looking.
I did phone Aldi and spoke to a guy in their CS Dept and pleaded my case. He asked me to forward my Aldi receipt to them attached to an email. He could bring up my penalty notice on screen from the reference number I gave him. He said Parking Eye would look at it and make a decision as to whether they would cancel this charge. Today I received an email to say I had been successful. Obviously this is a one off but at least I am forewarned now.
My local Sainsbury’ and Tesco don’t have parking restrictions but Aldi car parks are much smaller therefore they have to patrol them so their customers can be sure of a parking space (that’s what I was told).
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How do you acknowledge Easter.