Gransnet forums

Technology

How many people does it take in GN to sort out a problem

(18 Posts)
jollyg Tue 20-Jun-17 10:50:11

I suppose none because the 404 error is still there.

Hope all the absent staff are enjoying lolling in the sunshine.

Please get it sorted

LucyGransnet (GNHQ) Tue 20-Jun-17 11:34:47

Morning jollyg! Our tech team are working hard to fix the problem, and we should hopefully be back to normal before long. Unfortunately some technical problems aren't as simple to fix, but rest assured we are working on it.

Wish we were lolling in the sunshine, but an air conditioned office will have to do grin

Welshwife Tue 20-Jun-17 11:36:14

I have problems this morning too - for the last few days I have had a totally different layout of the site and could only see one type of discussion at a time (such as News and politics) whereas before I could see a whole list particularly when I clicked to see posts in the last hour. This morning it is all change again and I cannot access many posts - just not available.

Bellanonna Tue 20-Jun-17 11:47:04

Same here Welshwife. I told GN and sent them a screenshot of what I'm seeing now which is very different from what I've been having for two plus years. One small example: The date and time WERE on the left with poster's name and the report/pm button. All those are now on th r/h side. Time no longer shows seconds which was quite useful in some of the games threads. The whole appearance is different but GNHQ tell me what I'm seeing is what everyone sees. I've lost last hour and can only get posts by clicking active.

devongirl Tue 20-Jun-17 12:06:01

That's definitely not what everyone sees - although the links aren't working for me, the layout of the screen is the same as usual. What browser are you using?

Welshwife Tue 20-Jun-17 12:28:41

I keep getting the 404 error now and can only see some posts if I approach them in devious ways - the 'Last Hour' list is inaccessible by clicking on the thread title.

Bellanonna Tue 20-Jun-17 13:43:29

Apple safari on iPad. It is completely different from two days ago. Glad to know what I'm seeing is not what everyone sees.

MawBroon Tue 20-Jun-17 13:58:20

iPad mini, using desk top site, no problems whatsoever. (That's tempting fate isn't it?) grin

devongirl Tue 20-Jun-17 14:42:46

Using PC with firefox myself, no problem with view; my issue is with links from e.g. 'last hour' like you, Welshwife - glad someone suggested clicking on name of most recent poster instead but it's pretty poor response, out IT people would have sorted it by the end of the day!

TriciaF Tue 20-Jun-17 15:05:14

I wonder if it's some kind of "virus"? Because there's a similar problem on one of my other forums.

Auntieflo Tue 20-Jun-17 23:28:34

Are you all having problems with the "Last Day" posts as well? I can access posts from "Last Hour" , by clicking on a poster's name as Devongirl suggests, but there are no names on the "Last Day" to click on, so access those via the "Active" posts.

phoenix Tue 20-Jun-17 23:34:31

Steady on, chaps, I appreciate it's damned annoying, but when I last looked, the world was still turning.

Tin helmet time for me, I think blush

MiniMouse Tue 20-Jun-17 23:37:58

Same here Auntieflo

On the positive side, it means that I spend less time in GN!

Izzywizzy Wed 21-Jun-17 10:37:22

I agree MiniMouse, I'm getting a lot more done in R L and although I really missed being on here at first I'm slowly getting used to it and doing other things with my time.
I can't get to anything on 'Last Day' but can click on a name like I did here and get in the back door so to speak.

M0nica Wed 21-Jun-17 19:29:11

Came over to France today. Different location, using my laptop and a different operating system; but still cannot get into threads on 'Last Day'

How about putting an emergency call out on Mumsnet, they are all so clever and talented I am sure one of them could sort the problem.

annsixty Wed 21-Jun-17 19:55:07

I can't get any thing by clicking on thread heading, on last hour or last day , just active , but by clicking on a post on last hour and scrolling back I can pick up , but nothing after last hour.

Stansgran Wed 21-Jun-17 20:04:49

Even though I tick the keep me logged in box I have to log in every time I open up ipad

kittylester Wed 21-Jun-17 20:20:18

On my android phone and laptop I can get everything on active and I'm on. They are my usual go to places anyway.