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bt yahoo email account

(10 Posts)
joanna12 Mon 19-Oct-20 18:03:28

great ideas everyone thank you,i will try them all.There is no option to send to a mobile,i know i am useless with internet but hopefully i can get back into my email account.Many thanks

toscalily Mon 19-Oct-20 10:00:29

Another solution is to to set up a gmail or Yahoo account which is very easy to do. Then go to your BT account and where it asks you to give your email address, give the new one, you should then get sent a link for your old account to enable you to reset your password. I would then advise you to make copies of your email contacts for future reference. You can then decide which of the two accounts you want to keep or run them in tandem. HTH

Alima Mon 19-Oct-20 09:14:02

This is a photo of the BT email I received in May. It has a link (obs not usable via a photo) but if you google that link it should be easy enough to do. You will be able to migrate all your mail boxes from Yahoo to BT Mail and will not lose anything. Good luck.

Jane10 Mon 19-Oct-20 08:59:10

I suggest that you phone BT and ask for help with the migration of yahoo email to BT email. I did that and a nice BT lady talked me through the new set up. Good luck.

MerylStreep Mon 19-Oct-20 08:40:09

I'm assuming you remember your password to your a/c.
Ask a friend or neighbour if you could use their device to log into your a/c.

PollyDolly Mon 19-Oct-20 08:17:05

joanna12

Yes tried to log in lots of ways,but everytime it wants me to put a code in which it sends to the email account i cant get into.Really lost at what to do and whether to just give up.

Is there an option to have the code sent to your mobile phone instead? I have had a similar problem recently so I understand your frustration. Hope you get it sorted out!

joanna12 Mon 19-Oct-20 08:10:26

Yes tried to log in lots of ways,but everytime it wants me to put a code in which it sends to the email account i cant get into.Really lost at what to do and whether to just give up.

cornishpatsy Sun 18-Oct-20 18:35:28

Have you tried logging in from my.yahoo.com

tanith Sun 18-Oct-20 18:32:02

BT yahoo mail recently changed you should of been notified by email. I now log in to BTmail I think there was a link on the email explaining how why and where to get to the new account. Sorry I can’t be much more help.

joanna12 Sun 18-Oct-20 18:20:48

hello i dont know if this post will make sense to anyone,i am completely useless with internet issues.I have a bt yahoo email account,you dont pay for it,i dont know why or how it works when i set it up many years ago i have a bt phone line i moved house eight years ago and dont have a home line anymore but somehow have kept my email account.A couple of weeks ago i stopped being able to log into it,it now tells me i have to put a new password in to access it which it sends me as an email but i cant access the emails so its pointless,i cant think what to do or if anyone can help me,i know i can start a new email account but all my contacts,saved emails etc are in the original account.many thanks.