I bought my brother who lives quite a journey from me an iPad .He has a neighbour who was willing to set it up for him. I impressed upon him the importance of ensuring his password for his id was written down and kept for reference. Now he can’t find it and doesn’t remember it. I would tear my hair out but at my age I can’t afford to lose any more. He is disabled and not able to get to an Apple shop. I bought it for him to make his life easier. Is there anything that can be done? Would be grateful if anyone has an idea.
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