Gransnet forums

Site stuff

Profiles

(20 Posts)
Ana Thu 27-Aug-15 20:44:02

Profiles still not available, as someone mentioned yesterday.

Just so you know, GNHQ!

Lona Thu 27-Aug-15 20:57:35

What do you mean Ana? I can still see profiles confused

Ana Thu 27-Aug-15 21:00:38

When I click on someone's name (just tried yours now, Lona) it comes up 'profile page not available'.

posie Thu 27-Aug-15 21:04:43

I get the same - not available

annsixty Thu 27-Aug-15 21:17:29

Not available on my laptop. Will try i-Pad when I go upstairs.

tanith Thu 27-Aug-15 21:18:50

I'm getting the same , no profile available

annsixty Thu 27-Aug-15 21:46:58

Not on I-Pad either.

Lona Thu 27-Aug-15 22:11:39

I can get them if I click on the bookmark link and also the circle at the top. Not by clicking on names though.

Lona Thu 27-Aug-15 22:13:33

I'm only using the mobile site though because it's quicker than the desk top even on my laptop.

posie Thu 27-Aug-15 23:16:33

Oooh, just tried editing my profile, more errors. Obviously there's quite a problem with profiles!

KatGransnet (GNHQ) Fri 28-Aug-15 19:21:56

Thanks - we'll pass this onto our tech team to look at.

letticehooyah Mon 31-Aug-15 11:07:38

Profile editing - me too, today When I try to update my profile I get this when I hit save, and the changes aren't always saved:
HTTP Status 500 -

type Exception report

message

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
com.mumsnet.pf.pages.ProfileStoreManager.storePreferenceUser(ProfileStoreManager.java:152)
com.mumsnet.pf.pages.ProfileStoreManager.postSave(ProfileStoreManager.java:123)
sun.reflect.GeneratedMethodAccessor1534.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205)
com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1480)
com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1411)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1360)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1350)
com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
com.mumsnet.filters.SessionNotifierInitialisationFilter.doFilter(SessionNotifierInitialisationFilter.java:28)
com.mumsnet.filters.AdvertisingFilter.doFilter(AdvertisingFilter.java:194)
com.mumsnet.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:45)
com.mumsnet.filters.ReferralTrackingFilter.doFilter(ReferralTrackingFilter.java:154)
com.mumsnet.filters.RequestFilter.doFilter(RequestFilter.java:57)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.47 logs.

Ana Tue 22-Sep-15 18:12:15

Profiles still not available.

Any news, GNHQ?

Luckygirl Tue 22-Sep-15 18:22:10

I can't get to them either.

Lilygran Wed 23-Sep-15 09:48:47

Me neither.

Margsus Wed 23-Sep-15 14:26:18

Nor me.....

numberplease Wed 23-Sep-15 17:18:53

Nor me, and I first asked about this on August 26th, how long does it take to put right?

Ana Wed 23-Sep-15 17:21:33

And still no update on progress from GNHQ! Are profiles available on Mumsnet at the moment, does anyone know?

numberplease Mon 05-Oct-15 17:45:43

Have profiles gone for good? It`s about 6 weeks now.

Ana Mon 05-Oct-15 17:58:17

Apparently they're unavailable on Mumsnet too - sounds as though it's something to do with the recent hacking incident. Probably a precautionary measure until they're sure they've got it sorted.