I'm absolutely fed up with being a customer and not being able to buy what I would like e.g./ cotton or linen in the height of summer, holiday clothes ,sandals and so on.I have actually phoned customer services of M and S to complain and sent a reply to one of their marketing messages.Their answer is that it is the retail world.Well they can have their retail but until they give customers what they want they will continue to lose money.Can't we start a petition or do a mass contact ?I know I shall not be buying thick yeti=like sweaters or even a fur coat for a little girl.!!I am sure this happens earlier and earlier every year.It's a great business opportunity for someone to open a clothes shop selling what we want .,when we want it.