When I rang the hospital two weeks ago to find out what ward my husband was in and what was happening they refused to tell me anything at all over the phone because "We don't know who you are!"
This morning I rang another local hospital to find out what was happening to my mother in law who had been taken in during the night. The staff nurse gave me a total run down on her condition and what they were likely to be doing about it. Yet I'm hardly even related to her!
Last weekend, in Rutland, the first statue in Britain of the late Elizabeth II was unveiled.