For some years I have been using the Boots scheme who I deliver my prescription to and they take them to doctors and I collect tablets from Boots - all well with this.
Each time I have collected my tablets in the last year they have tried to persuade me to hand over all the organisation for the tablets to them as they said they will soon be going 'paperless'. I have resisted this as I am not sure they will get it right, THAT IS until last week I finally gave in and agreed for them to do it all for me, including texting me when the tablets were ready for collection.
This morning I realised I was on my last blood pressure tablet and had had no text, which should have been sent last Friday.
Then whilst at Keep Fit this morning my phone went off twice telling me the tablets were there in the shop.
On collecting the tablets the assistant gave me back my prescription and I explained I had signed up to their wonderful new system which would do this all for me.
He said we won't know what you want or when so please take your prescription and come in and order when you want them. I was very exasperated and explained this is what I have always done but had at their encouragement joined the new scheme.
Sorry I have gone on a bit but I am not thick, I can read and understand all their instructions on this system and it is they who have c*****d it all up.
Hurry someone and give me another blood pressure tablet.
NanKate Mon 17-Feb-14 11:40:47
glammanana Mon 17-Feb-14 11:49:55
janthea Mon 17-Feb-14 12:04:44
Galen Mon 17-Feb-14 12:48:01
Mishap Mon 17-Feb-14 13:16:31
rosesarered Mon 17-Feb-14 13:38:46
soop Mon 17-Feb-14 13:48:24
thatbags Mon 17-Feb-14 14:35:33
kittylester Mon 17-Feb-14 14:39:03
Galen Mon 17-Feb-14 14:41:35
Soutra Mon 17-Feb-14 15:20:27
durhamjen Mon 17-Feb-14 15:27:14
numberplease Mon 17-Feb-14 16:33:20
Ariadne Mon 17-Feb-14 16:41:52
Galen Mon 17-Feb-14 17:11:32
mollie Mon 17-Feb-14 18:11:12
kittylester Mon 17-Feb-14 19:01:23
annodomini Mon 17-Feb-14 19:16:18
FlicketyB Mon 17-Feb-14 22:11:15