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To make a formal complaint

(55 Posts)
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Nonnie Fri 28-Feb-14 16:20:50

Yes, I'm sure you did the right thing. What did they say?

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mollie Fri 28-Feb-14 16:12:37

Not unreasonable at all, you pay her salary after all.

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chloe1984 Fri 28-Feb-14 16:07:51

Well done you , without a formal complaint public services are not able to improve or even be aware that they need to. Sounds like a 'training opportunity ' is required.

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Elegran Fri 28-Feb-14 16:07:18

Good for you Phoenix. Don't take it lying down.

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Anne58 Fri 28-Feb-14 15:56:49

This is very unlike me, but I have just phoned the council to make a formal complaint about the behaviour and attitude of a member of staff in the council tax department! shock

A phone call today was the third time that I have had the misfortune to have to deal with the rude, arrogant obnoxious apology for a human being, and she just went too far.

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