I bought a few items from M & S Food Hall just as they were closing - the total came to £13.05 and I gave the assistant a £20 note. She asked me if I had the odd 5p - I checked and found that I only had 10p so I gave that to her. She gave me back a £5 note, ONE £1 coin and ONE 5p coin. She did not count the change back to me, but instead she just dumped it in my hand with the receipt and turned to the next customer.
I am not a naturally suspicious person, but this just didn't feel right - so after a quick bit of mental arithmetic I kept the change in my hand and called the assistant back and said "This isn't the right change". Immediately she said "Oh - did I give you £1 short?" Now I hadn't mentioned that the discrepancy was £1, yet she immediately knew what was wrong. Can't have been a mistake can it?
Am I being unreasonable to expect Marks and Spencer staff to be better than that?
lefthanded Sun 09-Mar-14 19:30:19
absent Sun 09-Mar-14 19:42:51
rosesarered Sun 09-Mar-14 19:48:06
Ana Sun 09-Mar-14 19:52:19
jinglbellsfrocks Sun 09-Mar-14 19:53:07
granjura Sun 09-Mar-14 20:31:07
Deedaa Sun 09-Mar-14 21:46:15
petra Mon 10-Mar-14 08:42:10
glammanana Mon 10-Mar-14 10:06:34
Nonnie Mon 10-Mar-14 10:57:47