Because it was running 60minutes late. The man was sitting next to me,unshaven,sweaty and not even a patient. His wife was in a wheelchair and small and shrinking. The nurse upped the waiting time from 50 minutes to 60. The husband said I'm not waiting that long and stood up and wheeled her out. Didn't bother to tell the staff . Didn't bother to ask his wife's opinion. I know it's free at the point of contact and all that but presumably the wife needed to be seen and most of us know what orthopaedic clinics are like on Monday morning after the self destructive mayhem of the NE weekends. There's going to be a wait. I'm just still seething about that poor woman and the fact that they checked in but didn't say they were going. There were over 230 missed appointments at that clinic alone this month. I'm just venting here don't really expect a response. But we do pay for this service and we pay for the missed appointments.
Why no book recommendations on Mumsnet.