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Staff Training

(9 Posts)
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ninathenana Sun 05-Jul-15 10:57:42

We took the DGC out for the day yesterday. We went to have lunch and DH chose a ploughman's from the menu posted near the door. When I ordered it the teenager behind the counter said "sorry, what was that" when I repeated it she stared blankly at the menu behind the counter. She had no idea what it was.
Surely it would be advisable to run through the menu with any new employees.

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Nanato5 Sun 05-Jul-15 11:31:25

Was the food good when it arrived? If not don't go there again.
I watch Pointless on the BBC and see some people very lacking in general knowledge.

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vampirequeen Sun 05-Jul-15 11:43:38

It would have been wise to tell the staff what the dish of the day was.

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janeainsworth Sun 05-Jul-15 12:09:29

It always amuses me at supermarkets when the gormless young person at the checkout asks me what a particular vegetable is.
They're usually so pleasant with it though that I just smile and tell them and hope they retain the information for future reference.

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ninathenana Sun 05-Jul-15 12:51:17

vq it wasn't 'dish of the day' it was an item on the regular menu.
Yes the food was fine smile

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ninathenana Sun 05-Jul-15 12:54:32

Lacking in general knowledge is one thing, lacking knowledge of your job, is sloppy IMHO

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merlotgran Sun 05-Jul-15 13:02:41

Did she recognise the other things you ordered or was it just the poor Ploughman she'd never heard of?

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ninathenana Sun 05-Jul-15 16:18:10

grin merlot yes she knew fish fingers n chips and jacket potato

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Deedaa Sun 05-Jul-15 22:37:30

Most people seem to think that catering work needs no intelligence at all and any body can do it with no training whatsoever.

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