Noisy neighbor family upstairs on lock down

I think if they have people visiting who are not family you would be within your rights to inform the police, especially if they are threatening you.
The landlord needs to take more action and if necessary evict them.

Are you in America? I'm not sure of the procedure over there.
Good luck.

This sounds dreadful hyacinth, do you own your flat? My daughter was in a similar situation some years ago and in the end had to sell her flat ( to the noisy people upstairs) and leave.
I don’t know if environmental health may be able to offer any advice. Hope someone comes along with something that helps.

Gosh, it sounds awful, I really feel for you and couldn’t just pass by without sending???.
TBH I think your only option is to think about moving, if you are afraid of the people upstairs, you will be unable to speak to them again about the noise and you can’t feel safe.
I can’t think how your situation can improve as the neighbours are unlikely to move out.
There are still properties being advertised with virtual viewings.
Alternatively, can you move somewhere else, maybe with relatives until the lockdown is over? Or can somebody move in with you to keep you company?
I hope you can find a solution soon.

Call the Police and ask for advice. No-one has the right to cause you fear in your own home. Hope you get it sorted. x

Collect as much evidence as you can, video recordings, photos etc. Write to your Landlord again, thanking him for taking action and reporting the result, and contact the police and ask for advice, saying that they threatened you and you are not safe. It sounds as though there are too many people living in this flat, and they are having visitors as well, so you have a good case for having them evicted. They may well be trying to pressure you into moving out, a well-known tactic; don't let them do it; at this time the police have more authority to act.

Speak to the police even if it's only to get the threat on record and make them aware of the problem. Contact the council because they're blocking the fire escape with rubbish. The council will also check to see if the upstairs flat is overcrowded. If it is they'll put pressure on the landlord as ultimately it's his responsibility.

I think in the short term, you should invest in some noise cancelling headphones. JUST so you can get some sleep.

As far as threatening you goes, definitely, call the police.

For the ongoing noise/mess photographs and recordings.

I own a flat and my tenant sent me photographs of rats in the rubbish from the downstairs neighbours AND recordings of noise. I sent all of this to the agent that let the flat downstairs, and when that didn't work, to the owner of the flat.

It didn't completely solve the problem but it did lessen it.

I think that you should call the local council environmental health and the police. Plus get back to the landlord and inform them of what's going on. Keep a diary, dates times etc, make some recordings and take photos of the rubbish. In the interim invest in noise cancelling headphones as had been suggested, they will give you a bit of respite. Hope you get this sorted out soon. X

I think the only answer is to move, I know you cannot afford it now but that is what you need to work towards.

There is nothing the police can do about that sort of noise and any complaints you make will lead to confrontation with them.

It is an awful situation to be in,you have my sympathy.

It's bad enough living in a flat anyway, but when you have someone living above you just adds to the misery but when that someone above you shows no concern or consideration it can be ruinous to your mental health.

Compile a diary, writing and adding dates and times and if this doesn't work with the landlord tell him you're writing to the health and welfare department because your health is suffering badly. It's psychological abuse which is now detailed in the list of mental health categories.

I hope for your sake that something can be resolved soon.

Sounds horrendous Hyacinth. No real advice but I know when I was on holiday and the people 'above' were causing a racket all night, I was at the end of my tether and that was only for two weeks!!!

Hopefully you will take the good advice given?

I feel so sorry for you.

You should not be forced out of your home.
Xall the Police and the local Council Environmental officer. And document everything.

Sorry took long to reply. Just to update on my situation which it's really gone left. Last night I was jolted out of my sleep to the sound of drilling, this was at 10;40, I'd written the time down.,why somebody would decide to start drilling at night is beyond me.
I have spoken to my daughter who says all this carrying on is bordering on harassment and I can get advice but I don't think anything is going to come of it so I'm just going to see about if I can move out.
If I stay in this, I'll have a nervous breakdown. I've been considering moving for some time anyway.

Hyacinth
You haven't said if you own the flat. If you do and you are thinking of moving I would give serious thought to making a complaint to the police/council.
You have to sign to the affect now that you have/have not made a formal complaint against a neighbour.
This gives your prospective buyer a heads up on the situation as to whether they proceed with the purchase.

MerylStreep, I am renting privately and paying a high rent in NW London. I think upstairs are council, not sure. I say council because I saw one of their mail the envelope said Brent council.
I'm scared to call the police, they'll know it was me. My Landlord isn't in the country at the moment so she's not going to be able to help me much.

I think the council will be able to help you, but of course, as you say, there isn't much chance of it remaining anonymous.

Does their noise disturb anyone else?

Oh you are renting so that makes it so much easier to escape this intolerable situation.

Ideally of course you shouldn’t feel forced out of the flat if it suits you, but the situation you describe is so awful that a move must be your best option.

Is there any way you could afford to rent a small house rather than a flat and possibly look for one in a nice area popular with families?

This is awful. No one should feel uncomfortable and unsafe in their own home. I really hope things get better for you. No advice other than what has already been said, sorry

Somebody mentioned if anybody else can hear them? The 2 houses on both sides of mine are empty and were in the middle of renovating before the lock down. I met the gentleman who has bought the 2 homes and he says he'll be turning them into luxury apartments.

I wonder if he may be interested in helping you?

I'm sure he won't want tenants complaining to him..

Do you have an agent or are you renting directly through the landlord? This is an intolerable situation, put that in writing to the agent/landlord and give them notice that the terms of your tenancy are being breached, and unless they take action, you are going to have to leave for your sanity. I'm assuming that you are too frightened to approach the people upstairs?