You cannot ring anybody unfortunately because that was my first bit of advice. Having had dealings with the CS myself, I was worried about the Wales letter. I still stand by my belief that if you are going to send such a letter it should be explicit that turning it down will mean that you might not be offered a place at all. The very fact that you are dealing with young people who do not have experience of the real world should be a good enough reason but even then, alerting people to the the reality is hardly unreasonable.
Whatever happens, my son will find a way forward. He is ill at the moment but will start job hunting again as soon as he recovers. If the worst comes to the worst, he will be able to transfer courses and finish a year early. There are short internships in the summer if he wanted to try that route or take an MSc but the latter is an expensive option. It may well be that he applies for other more general jobs and find himself riveted by that. His eldest brother, who was a failed graduate, went to work as a storeman whilst he tried to get a job in computing. He has gone on to get his degree and professional qualifications in Procurement which has led to him being very successful in this field.
Meanwhile, he waits in hope that he will be successful in getting a place in Wales which I am sure will be a good pick me up when he feels so lousy.
Army horses loose on London streets
To go through chemo therapy or choose not to?